Front of House Staff (French-Speaking)

Ages: 19+

Camp Suisse Ski is looking for friendly, well-motivated individuals who are passionate about the catering industry. You must be a good team player who is at ease working with a range of individuals. You will be required to liaise with campers, group leaders, pastoral staff and guests about food allergies and special dietary needs and with our team of chefs about ingredients, menu plans, food stocks and HACCP. This role is suitable for someone who has experience as a waiter/waitress or team leader in a restaurant/cafe. This role requires a confident, hands-on leader who is fluent in French and English, and who thrives in a fast-paced, guest-facing environment.

Key Duties:

1. Communication

• Act as the main point of contact between the kitchen, restaurant staff, and management team.
• Maintain clear, professional communication with all team members to coordinate meal services and daily operations.
• Report promptly to management on any issues or concerns related to food service, staffing, or guest requirements.
• Engage confidently with guests and hotel visitors, particularly in French, to ensure excellent customer service.

2. Food Service Operations & Kitchen Support

• Facilitate smooth food service operations during breakfast, lunch, and dinner, ensuring timely and safe delivery of meals.
• Manage stock taking, stock control, and the unpacking and packing of shopping and deliveries.
• Assist chefs and senior kitchen staff as needed to support meal preparation and service.
• Serve guests in the restaurant and maintain cleanliness of service areas before, during, and after meals.
• Manage special diet plans and ensure dietary requirements are communicated and adhered to.
• Maintain accurate paperwork, including staff rotas, recipes, time sheets, and HACCP documentation.

3. Participation & Teamwork

• Fully participate in staff induction and ongoing training.
• Lead and motivate the food service team actively, setting a positive example in professionalism and punctuality.
• Work collaboratively across kitchen and front-of-house teams to deliver seamless dining experiences.
• Demonstrate flexibility and initiative in responding to the fast-paced camp environment and evolving service demands.
• Contribute to a positive, helpful, and proactive working atmosphere throughout the season.
• Be a supportive and positive member of the team, ready to help colleagues and contribute to a friendly, inclusive environment.

Personal requirements / characteristics:

You should have some experience in the food services industry and an understanding of HACCP. You must be able to lead actively and motivate others, problem-solve effectively and work on your own initiative. We are looking for dynamic people who are easy-going and fun to work with, as well as professional and punctual. You must also be able to speak French comfortably to engage with guests and members of the public in the hotel.

Remuneration:

• Accommodation for the duration of your contract
• Three meals per day
• Entrance / admissions / equipment relating to all activities in which you participate as part of your role
• Competitive salary
• Accident Insurance