Congratulations on joining the Camp Suisse team this summer - we are delighted to welcome you onboard! Camp Suisse aims to create a welcome and friendly environment for staff and campers alike.
This Staff Zone should act as a reference for you throughout your contract with us. You will find essential information about your accommodation, meals, working conditions, our expectations of you and the perks from which you can benefit.
We are confident that you will have a summer of a lifetime working with us. If, after reading this information, anything remains unclear please do not hesitate to come and speak to a member of the Senior Management Team or your Line Manager.
Oversees pastoral care as well as domestic operations including: catering, operations, administration
Oversees the delivery of activities, language programmes and excursions
ANDREW DONALD OPERATIONS MANAGER
Oversees facilities, logistics and provides management support to the directors
HANNAH KANE CAMP MANAGER
Line Manager for Group Leaders, PCL and Language Teachers, oversees day-to-day running of the Camp
ROSIE BOSTOCK HEAD OF ADMINISTRATION & DIRECTORS’ ASSISTANT
See Rosie for questions about pay, excursions, your accommodation and travel
STEVE CROSS ACTIVITY MANAGER
Line Manager for Activities staff, oversees delivery of the activities programme
Line Manager for all catering staff, oversees Catering Staff rota, stock and kitchen operations
If you are struggling with your workload, are unhappy about your working hours, or wish to request a certain day off, you should in the first instance speak to your Line Manager:
If you feel homesick, or if an issue with family or a friend occurs, you can speak to:
If you have any queries about your accommodation or travel arrangements, please contact Rosie Bostock.
If you have any general concerns, or a concern about another member of staff you should contact:
We operate an ‘open door’ policy about all of the above issues – you are always welcome to come and discuss any issue you may have in the Top Office in the strictest confidence, our office hours are 08h00 to 18h30.
Please note that, as outlined in communications relating to travel, we have asked all staff to arrive in Torgon on the 3rd July.
Dates when we are offering transfers to and from Geneva Airport and Aigle Train Station.
4th – 6th July – All staff must participate in a training week prior to campers arrival.
If not already stated in your job offer the official end date for the 2020 season is Monday 17th August.
Wages are always paid in arrears. If you have opted to be paid every four weeks, you should expect your earnings to reach the account you nominated before arriving at Camp Suisse no later than seven days after the end of the pay period. This delay is due to the fact all wages must be processed and are then exchanged from Swiss Francs (CHF) to British Pounds (GBP) as part of the payment process. We use a platform called TransferWise, which ensures you receive the best exchange rate possible.
If you have opted to be paid at the end of your contract in one lump sum, you should expect your earnings to reach your account no later than seven days following the end of the pay period after you have finished working for us.
So if you finish on 17st August, your wages will reach your account anywhere up to seven days after 4th September. See table below for more information.
Your payslip is sent via email, from TransferWise, when the money reaches your nominated account.
If your contract requires you to submit an invoice, please use our invoice template.
Once completed, you should download, save and send your invoice to email@example.com
The amount you earn is broadly determined by how long you have worked for us: everyone starts off on the same pay; returning staff earn more for subsequent seasons; managerial roles attract a higher salary.
Pay periods run for four weeks.
|Period 1||13 June – 10 July|
|Period 2||11 July – 7 August|
|Period 3||8 August – 4 September|
Your contract includes accommodation and meals.
Meals are provided three times a day in the dining hall. Usually, the timings are: 08h00 – breakfast; 12h30 – lunch (either buffet-style or packed lunch); 18h30 – dinner.
Accommodation is shared, and is either located on-site in the chalets or on the balcony, or off-site in an apartment or in Hotel de Torgon.
What we expect from you…
We have been located in Torgon for over fifteen years. Throughout this time, we have worked hard to build good relationships with local businesses and residents. As a result, we do not want these relationships to be damaged by inconsiderate, noisy behaviour. We would like to remind you that you are representing Camp Suisse at all times, even when not in work.
If you are in an apartment, this will be inventoried at the start and at the end of your stay. Mid-season inventories and checks may also be carried out; you will be informed of these in advance.
We do our best to minimise the amount we relocate staff throughout the season. However, operational reasons do sometimes mean that you may be required to move accommodation mid-season.
If you are unhappy with your accommodation, or with whom you share a room, please see Julie or Rosie Bostock in the Top Office.
We always like to reward hard work. For many staff, particularly those working in domestic roles, this will involve going on our excellent excursions to places such as the Aqua Parc, glacier, and chocolate factory. In order to benefit from these perks, we think it’s reasonable for us to expect you to demonstrate a strong work ethic and teamwork.
Excursions & Lifts Down the Mountain
Available during international sessions from 11th July to the end of the season.
If you need anything printed during your contract with us, whether it’s for work or yourself, please email the document as an attachment to:
If sent before 16h00, in most cases, your document will be printed the same day.
Laundry & Cleaning
There is a washing machine and detergent which you can use, located underneath the Top Office. We ask that you empty your washed clothes as soon as possible from the machine and hang them to dry, using the clothes airers provided. Please collect your laundry from the airers no more than three days later. Clothes left for over a week will be moved to lost property.
To clean your accommodation, please liaise with Housekeeping who can provide you with the relevant materials.